Support

• Phone Contact – No miscommunication via email, IM, ICQ, etc. Our staff is always available via phone for support issues.
• No Contracts – No hidden fees or long-term contracts.
• Custom Service – We build our dedicated support plans specifically to suit your company.
• Scalability – Your support team gets bigger as you get bigger. No need to worry about hiring additional staff, we’ll take care of that for you!
• Experience – Your clients are serviced by industry professionals.
• Control – You remain in control, all communication between your clients and our staff is handled via the helpdesk system. This allows you to control contact between your clients, update tickets yourself or answer requests yourself should you want to.
• Savings! -- We can save your company thousands of dollars in staffing costs annually.  We can have shifts 24/7/365 so you don't have to.